I hope everyone had an enjoyable Thanksgiving. What were your favorite conversation topics over your big meal?
Here were the ones that made me think: read more »
If I was to recap three conversations from last week I would probably be inclined to share the less than pleasant ones I had with the post office, an eBay seller, and a retail store clerk. This blog post could turn into a “gripe-fest” if I did, so I have opted out of recapping those conversations. Instead, I tried to reflect positively on them. What can I learn? What could I have done better to resolve issues of unfavorable service? read more »