Tag archive for "Understanding"

Want to Get to Know your Neighbors? Consider Sleeping Around

Connecting, Interviews

Want to Get to Know your Neighbors? Consider Sleeping Around

2 Comments 21 June 2011

Growing up, I lived in the kind of neighborhood in Michigan where everyone looked forward to snow days. On these days, after the dads in the neighborhood would finish plowing their driveways and sidewalks, my dad would be putting snow chains on the riding lawn mower for a different reason. All the neighborhood kids would [...]

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Socially ILL

Connecting, Isolated Journey, Relationships

Socially ILL

10 Comments 08 December 2010

My Confession In the fall of last year, I tried to combine advocating awareness to a social epidemic that I am passionate about with my actual consulting work. At the heart of both is a promotion of relationship building and social awareness. So in a tongue in cheek way meant to inspire conversation, I named [...]

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Customer Service: Forget the Top, Aim for the Middle.

Conversation, Relationships

Customer Service: Forget the Top, Aim for the Middle.

No Comments 08 November 2009

If I was to recap three conversations from last week I would probably be inclined to share the less than pleasant ones I had with the post office, an eBay seller, and a retail store clerk. This blog post could turn into a “gripe-fest” if I did, so I have opted out of recapping those [...]

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